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Digi call centre

  Customer Service   (Item ID: 25598)


Status: Contract Position
Working location:
Shah Alam



Job Description

  • Handle incoming customer inquiries/concerns, and manage referred cases with utmost professionalism and ensure high quality customer service at all times.
  • Deliver excellent services and make every encounter with company a delightful experience for every customer.
  • Adhere to work schedule as planned
  • Meet productivity and quality standards
  • Administer prompt feedback on operational issues for improvement
  • Feedback on difficulties faced at work to superior so that improvements can be made to environment and work processes
  • 12 months contract (subjected to renewal)


  • SPM
  • Good communication skills in English, Bahasa Malaysia
  • Willing to work on rotation shift, public holiday & weekend (Operation hours from 7am to 3am)
  • Fresh graduates are encouraged to apply
  • Training will be provided 


  • Basic salary range from RM1.8K or RM2K (Depending on qualification and experience)
  • 5 working days- work 40 hours per week (24/7 rotating shift)
  • Allowances:
    • Shift- up to RM300(depending on shift)
    • RM500 language allowance for Mandarin Speaker
    • KPI- from RM300 up to RM1250
    • Transport up to RM220

Other Benefit

Annual Leave, Medical Leave, Medical Claim, Hospitalization & insurance coverage, EPF, DIGI Simcard RM300 & etc

Applicants must be Malaysian Citizens (Below 35 years old)

Feel free to email to: Melissa- [email protected] or call Alex +6016-332 8224


Job details

Hiring someone

 Published date:

13/02/2015 10:17 am

 Expiration date:


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